Overview

Driving digital transformations via collaborative, concise, and creative strategy and consulting services!

Building meaningful customer experiences is how a business can scale, and impending seamless digital experiences require a lot of quick yet purpose-driven decisions. We at Krish follow a holistic digital strategy and consulting procedure that involves uncovering business needs, extracting context, inputting discussions around technical implementation, and everything in between. Well begun is half done, and thus, putting efforts into discovery and planning is what we do best.

Brands

Helping online-exclusive retailers create intuitive shopping experiences with fully customizable, high-performing digital businesses via offering the best-suited digital experience consultation.

Retailers / Traders

Enabling retailers in planning and managing their online and offline operations using comprehensive and agile omnichannel digital solutions via thorough business discovery.

D2C

Bringing customer-centricity to the center stage to create impeccable shopping experiences for D2C businesses through 360-degree business findings.

What are the challenges brands face?

The fast-paced digital landscape demands robust planning in the initial stages to combat the challenges of today and tomorrow. To pivot with the changing environment and meet customer expectations, assessing your business expectations is crucial.
Customer Centricity

Aligning your digital experience strategy with rapidly evolving, or rather exploding, customer expectations is the top challenge that needs to be addressed.

Technology Landscapes

Selecting a powerful digital experience platform (DXP), managing it to drive success, and choosing the best-suited integrations tops the list of challenges.

Omnichannel Experiences

Being and staying omnichannel is yet another crucial challenge in order to offer consistent, connected digital experiences across touchpoints.

Flexibility & Scalability

Developing a technical architecture that moves and grows as your business does is again an important aspect for overall flexibility and scalability.

Our Approach

Working with mainstream brands for over 20 years, we have developed a dependable digital experience consulting and discovery flow where each stage is dedicated to a milestone in preparing a roadmap.
1 Strategy & Planning

The requirement gathering stage is defining and understanding the business goals and devising a strategy.

  • Business model understanding and GAP analysis
  • Target market understanding
  • Competitors & current trends analysis
  • Defining digital transformation roadmap
2 Solution Design

The stage where technical infrastructure, marketing goals, and commerce touchpoints are mapped and defined.

  • Functional requirement gathering
  • Designing Information flow and buyers’ journey
  • Tech/Platform Selection
  • Platforms & Requirement mapping
  • Solution Architecture with integrations
  • Planning for Digital Marketing
  • Defining scope
3 UI/UX/CX Consulting

With shopping journeys and buyer persona mapping, the user experience and interface planning is finalized.

  • Defining design system
  • Designing Customer journey/workflows
  • Workable prototype
  • Visual design
4 Project Plan

The final stage determines timelines, milestones, and resource allocation for the project with involved investments.

  • Deliverables, timeline & milestones
  • Designing Team (POD)
  • Defining TCO for solution
  • Roadmap for Digital marketing

Our Experts

Our seasoned digital experience consultants hold more than 50 years of collective industry experience and are skilled in offering tailored consultation that enables your brand to carve a strategy and success roadmap.
Devansh Shah
Devansh Shah
LEAD BUSINESS ANALYST Schedule A Meet
Manthan Dave
Manthan Dave
SOLUTION ARCHITECT Schedule A Meet
Falguni Desai
Falguni Desai
LEAD UI/UX DESIGNER Schedule A Meet

Our work in action

  • B2C
  • UAE
  • Consumer Goods

'Clocking' stellar success for CASIO with data-driven digital marketing

View Case Study

Frequently Asked Questions

Why is eCommerce Consulting & Discovery important?
eCommerce consulting services offer an in-depth analysis of information and technical architecture to study and assess the current positioning, provide a roadmap to move forward, offer expert consultation for platforms and integrations, and help eCommerce businesses with a well-suited strategy that can drive success.
Why choose Krish for the eCommerce Consulting & Discovery services?
At Krish, we follow a 6-step discovery process to understand your brand, business needs, customers, and goals. Via technical, design, marketing, and customer-experience audits, we identify areas of opportunity and present an eCommerce growth plan that involves consultation and actionable recommendations for the tech architecture, user interface (UI), digital marketing, and customer experience (CX). This allows you to conduct a cost-benefit analysis and determine the right approach to grow.
How much does it cost for eCommerce Consulting & Discovery services?
It largely depends upon the nature of your business and the eCommerce model needed to achieve the desired results. We have various audits in place to assess different areas as per your needs. The cost for technical consulting, design suggestions, marketing recommendations, and overall eCommerce business consulting services varies. Get in touch with our experts to understand more.
How much time does the Consultation & Discovery process take?
We have pre-defined questionnaires ready which makes the initial information-gathering process easy. After thoroughly assessing the answers, our expert consultants will prepare a suitable recommendation doc and discuss it with your stakeholders. The approximate turnaround time (TAT) depends on the kind of consultation you need. The all-inclusive eCommerce business consulting and discovery might take longer than digital marketing consulting.

Trusted by leading brands

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