Hamleys
Europe
B2B | B2C | Omnichannel
Consulting & UX DesignDevelopment & IntegrationGrowth Support
Kids & Education
Hamleys
  • 25%

  • 18%

  • 12%

  • 35%

MyBinding Strapped Up Its Growth and Performance with Enhanced Commerce

USA’s largest binding equipment retailer
Having experience of more than 30 years, MyBinding is undoubtedly one of the USA’s largest binding and laminating dealers. While the brand had brick-and-mortar stores in Oregon, Washington, Idaho, Utah, California, Nevada, Illinois, and Missouri, with the online store, it wanted to expand digital commerce by reaching a wider audience base. With an increasing client base and the need of a feature-rich eCommerce store, MyBinding chose Krish to upgrade its eStore from Magento 1 to Magento 2.

The mind defines, decides, doubts and divides - only the heart truly binds.

Rasheed Ogunlaru

Challenges

Where Did The Dominoes Fall?
  • Bringing eCommerce enhancements for the increasing footfall
  • Improving checkout flows to boost engagement and retention
  • Mapping and managing codebase to eliminate performance disruptions
  • Enhancing UI & UX to cater to better customer experience
  • Upgrading the responsive web layout to reduce bounce rate
  • Streamlining the URL structure to declutter and make room for SEO aspects

Solution

Telling The Real-Life Gone Digital ‘Toy Story'

The experts at Krish designed a Magento 2 migration strategy after thoroughly understanding the requirements and following the brand’s vision to build digital commerce that is CX-oriented. It started with easing the prevailing complex site, which had over 40,000 SKU. Also, building a connection between their Magento store and the existing ERP system had been on priority on the team’s list.

Hamleys banner
Hamleys banner
Hamleys banner

The Strategy

The process started with creating scripts to migrate third-party extensions and data. Moving further, the team migrated all the payment tokens to make sure they don't lose any clients’ payment-related information. We then streamlined the URL structure and migrated the same to Magento 2 with a custom SQL script. During the process, we ensured UI/UX enhancements to improve CX and checkout flows.

Technology

Mobile First Design

Understood the vision and delivered on a truly on-brand experience.
Mobile MB
Mobile MB
Mobile MB
Mobile MB

Client Speaks

Jeff McRitchie
VP eCommerce, MyBinding

It has been four years now that we are working with Krish the develop and maintain our digital presence. The development team did a great job in churning out the complicated huge project. They indeed played it well and helped us migrate to Magento 2 without any loss of data and commitments they made in regards to time and expectations.

Result

Expanding commerce with Magento experience

Soon after going live with the upgraded eStore, MyBinding noticed the difference. While the orders per day increased by 18%, the average order value too increased by 12%. Considering the implementations done to enhance the experience, the revenue grew by 25%, and the mobile traffic increased by 35%.

Next Case Study

Union Coop

Established in 1982, Union Coop is the largest consumer cooperative in the UAE. It operates 23 hypermarkets, 4 malls (Al Barsha Mall, Etihad Mall, Al Warqa City Mall, and Al Barsha South), and 2 grocery chains: Mini Coop and Coop - the first-ever smart shopping concept introduced in many of its branches in the MENA region. Apart from the hypermarket stores across the UAE region, it also serves the consumer grocery needs via an online webstore and mobile application. Following the EoL of Magento 1, Union Coop collaborated with Krish to reinvent its online store to render a superior shopping experience.

View Case Study

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