Magento is the buzzword that needs no explanation when we’re talking about an e-commerce website. Because of its robust performance, various functionalities and multi-functional software, Magento is the most popular ecommerce platform among business owners worldwide.
However, it is also important to remember that to work properly Magento requires frequent optimization and ongoing maintenance and support. While most business owners are aware of the fundamentals of upgrading their online store, regular support and maintenance help store owners to keep the site performance at optimum levels.
What’s the Best Way your Website Continues to be a High-Performing Asset?
Magento eCommerce store requires continuous support to keep the business running smoothly, effectively and without downtime. To fix any technological challenge or address security issue, having a dedicated Magento Support & Maintenance plan from a credible Magento Agency partner would always come in handy:
1. Front-end Development :
UI is a very critical component of the front-end and the solution varies according to the specific industry. Under this plan we take care of the optimization of the theme along with making it responsive and bug free.
Back-end development – This includes the development and customization of extensions for Magento 1 and 2 for specific business needs.
2. 24 X 7 Website up-time Monitoring:
includes Advanced Server Monitoring, Infrastructure Support, Application Level Support, Periodic Health-Checks, Monitoring of Spikes or Surges, Performance Tweaking.
3. Security Patch Updates:
Most attacks continue to target versions of applications that are not up-to-date with the latest security patches, we highly look and keep an eye on those patches and ensure to install as soon as it’s released by Magento. Besides this, there are manual checklists that ensure your store doesn’t get infected or attacked by hackers.
4. Performance Optimization:
Audit the store on a regular basis which involves optimization of the website by complying with Magento coding standards without impacting existing store functionality. In the end, we ensure to get the minimum load time for the entire website. The optimization process includes an audit of database queries, caching, web server configuration, CSS & JS optimization, Media and code optimization.
5. Dedicated Project Manager:
Dedicated manager who ensures a seamless delivery of each product development, is available for any emergency issue , and works as a communication channel for any development discussion.
7. Third-party Integration:
Drive continuous innovation and enhancements to the website with seamless third-party integrations. Third-party integration includes payment gateways like PayPal, Point of sale solutions and more.
8. QA Team:
A dedicated team who overlooks your e-store’s quality check on a regular basis to ensure the store is glitch-free and offering an error-free experience to the end customers, QA also ensures the testing of each development before it’s deployed on the production server.
9. The online customer service portal allows clientele to interact with the development team on a daily basis, the communication and time tracking for individual tasks will be recorded in the project management system.
10. Talk to the support team via instant messaging:
With Skype and Slack channel, the client can easily and conveniently interact with the team whenever required.
Wrapping Up
The team of Krish TechnoLabs brings you a comprehensive Mangento support and maintenance plan, to take your ecommerce store to newer heights. Talk to our certified Magento experts now for Magento Support Services!
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Shivi Rao is a content marketer with Krish. She has worked in various industries spanning technology, science, rural marketing, startups & unicorns, eCommerce business, and digital marketing, believing that content is the foundation to facilitate the visibility of any organization and ensuring her words do the same. In her free time, you can either find her lifting weights in the gym or feeding the strays.
Recommended Reading:
Why on-going Support Service is Crucial for Any Magento Store?
9 December, 2018
It has long being said, anything that isn’t updated, gets outdated! Same is true for your Magento store too. Once your Magento store is up and running, it needs constant nourishment and maintenance to keep operating smoothly and optimally. Failing to nourish your store is like wasting all the time and energy you spent while creating it at first. A not-so-well maintained store delivers poor user-experience and invites unknown errors gradually. This is why on-going support and maintenance is necessary to ensure your store runs smoothly, round the clock, throughout all seasons!
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