In a high tech ecommerce connecting the world, people long for high touch. The more social we are, the more we want things that are made just for us. While it’s obvious that B2B commerce is definitely making strides, and we’re seeing quite a bit of uptake in that space. Backed by features, the ecommerce Magento B2B ecosystem is becoming more personalized and services are becoming more personal.
With all the changes taking place in businesses, the B2B eCommerce platform needs to fit the current business needs. In the digital-B2B-oriented economy, the key is to leverage these paradoxes.
From Exclusive to Inclusive
Gone are the days when being exclusive was the goal. Inclusivity has become the new name of the game. At the macro level, Magento B2B is moving from hegemony to a multilateral power structure. In this transitional era, a new approach towards Magento B2B ecommerce is required. The major premises of Magento b2b features are being adapted to the changing nature of paths in the digital economy.
The role of Magento B2B is to guide businesses throughout their journey from awareness and ultimately advocacy. Picking the right eCommerce solution that is truly built to support a B2B eCommerce framework is imperative.
Customized Catalogs and Price: Personalize the online Magento B2B experience with the opportunity to assign customized catalogs and price lists to consumers and target content and advertising to different segments. You can improve revenue and convenience with support for account transfers, credit cards, and alternative payment methods.
Friction-free Ordering Sales :Improve with seamless purchasing options. Buyers can place orders online easily by entering SKUs, downloading CSV files, or choosing products from preset requirement lists. Assisted sales features help you build and troubleshoot customer orders easily.
Engaging Experiences: Mobile-optimized experiences so that the consumers and sales staff can place orders at any given time. Increase sales with multiple sites to promote the various brands, geographies, and channel partners, and use the merchandising tools tested by B2C to distinguish the bid.
Seamless Management and Integration: A secure, high-performance experience completely controlled and optimized for Magento Commerce, an effortless Management and Integration Partner with a pioneer in the cloud trade. The powerful APIs and thousands of off-the-shelf extensions easily integrate with existing back-end systems and satisfy your unique requirements.
Advanced Account Management Tools: For both website managers and their customer’s new account management features have been introduced with Magento b2b businesses. A self-service platform that provides B2B consumers the ability to request and maintain their own company accounts. At the same time, website merchants are given comprehensive features to categorize and organize customer information more effectively. It includes the right to import and export client lists, and the ability to select customers to appoint sales representatives.
Receive and Control Quote Applications: Management and customer negotiation capabilities will come with the product. Such features of Magento B2B help clients to request quotes directly from their shopping carts. Customers can then submit their quote requests with supporting comments and documentation, if required, and monitor their status once released.
Drive Negotiations: With Magento B2B customer quote summaries to provide details they need to maximize the returns from proposals and measure future discounts. Then merchants will reply with price changes and shipping offers to proposals, along with suggestions for alternative products.
The Bottom Line
Most business owners want to grow their business by adding new items, growing into various markets, creating new stores, or producing higher traffic volumes. But this is possible only if you have a robust & scalable platform. Over the years, Krish has helped several B2B businesses with tailor-made Magento eCommerce solutions. Look no further if you require any help in this regard, we are just a click away!
Minal Joshi is a content marketer at Krish with a flair for eCommerce and Digital Commerce aspects. She is a MarTech fanatic with a knack of writing with which, she helps brands to curate, create, & commence digital brand positioning. Sharing insights via articles, case studies, eBooks, Infographics, and other forms of content creation is what she lives for. Being an ardent traveler, when not writing, you'll find her sipping coffee into the mountains or petting a stray.
5 December, 2019 Building a high-performing eCommerce solution is a huge feat. But that’s not all. What you want is a thriving business that churns revenue throughout all the seasons. It is not like a one-time investment. Your infrastructure needs constant nourishment and maintenance to keep operating optimally round-the-clock. Without that, your store may eventually start to underperform making the shopping experience less engaging. This is why it is crucial to have a reliable support partner to help you expand your eCommerce empire. Here’s what you can expect from them:
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