Manager – Client Accounts is a key person from the point of view of client satisfaction, revenue collection, project management system running, and health check of the production workflow.
What You’ll Be Doing
Managing relations with clients and creating a positive brand image of the company
Ensure project deliveries to clients as per scope in association with Project Leader
Be accountable for collecting revenues in association with Project Leaders
Timely Billing & Renewal of contracts with clients for varied customer-engagement-models
Taking regular feedback of project execution with clients and managing risk factors
Administration of PMS and Reporting to Management
Creating Eco-system and doing strategic alliances
Managing CR & Additional scope with help of PM/TL
What We’d Love To See
Experience of using Tools like Jira, confluence, Tally
Knowledge of eCommerce platforms
Ability to share projections and reports
It’d Be Great If You Had
Oral and written communication skills
Negotiation skills
Problem Solving skills
What You Can Expect
Opportunity to work on technical challenges that may impact across geographies.
Personal Growth Roadmap.
Benefit package: Health benefits, Flexible benefits etc.
A workplace that invests in your career, cares for you and is fun and engaging.
You can be yourself and do amazing work.
Benefits
Interested in joining our team of artists, geeks, strategizers, and writers? If you’re a passionate, talented individual, we want to hear from you.
Competitive salary
Flexible work-life balance
Paid time off
Health coverage
Ongoing training programs
Relocation options
Recognition opportunities for open source contributions